Jail House Restaurant
897 Pleasant Valley Rd, West Bend, WI, 53095
Jail House Restaurant Menu
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Visit below restaurant in West Bend for healthy meals suggestion.
Visit below restaurant in West Bend for healthy meals suggestion.
Visit below restaurant in West Bend for healthy meals suggestion.
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Address :
897 Pleasant Valley Rd
West Bend, WI, 53095 - Phone (262) 675-9302
- Website https://www.jailhousewi.com/
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Average
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : No
Has TV : Yes
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Tom S.
We're not big on chain/franchise restaurants, preferring locally-owned enterprises...especially those off the beaten path. When we find a place we've never seen or heard of, much less been to, we love the adventure of trying them out for the first time. Usually, the service, food and ambiance range from adequate to awful. On a rare occasion we stumble upon one that is so exceptional in all areas that it becomes a favorite. That was the case with the Jail House. We discovered this great out-of-the-way place 3 years ago. The vibe of the 100+ year old building and the exceptionally friendly service from everyone on the staff hooked us on the first visit. That and an amazing menu of "made from scratch" items has kept us coming back every few weeks ever since. The variety of seafood choices on Fridays makes it our frequent date night choice. Coconut Shrimp and the chowder are my personal favorites. Saturday night prime rib is to die for. $22 Lobster tail on Wednesday nights is a great excuse for us to go there midweek. If you're not worried about your waistline, the desserts are huge and decadent. Jail House may be out in the middle of nowhere... between West Bend, Germantown, Jackson, Cedarburg...but well worth the trip... again and again
(5)Shane B.
What an exceptional little gem in the middle of some farm fields. It looks like a small farmhouse and the inside is warm and inviting with that country/rustic feel. We started off with the spinach artichoke dip and a couple house martinis. The dip was creamy, hot and the artichokes and spinach were perfectly combined for a textured and flavorful experience in every bite. There was a combination of pita chips and toasted bread for dipping and were perfectly complimentary. My girlfriend had the 6 oz filet and scallops entrée with a side of mashed cauliflower. The steak was cooked to exact medium rare and the scallops melted in your mouth. Definitely the star of the meal, but the side of mashed cauliflower was excellent and flavored well. I had the 12 oz filet with Bleu cheese crusting and a baked potato. Done to a perfect medium rare and all I can truly say is that it melted in my mouth and was one of the better steaks I have had. We were too full for dessert, but the tray of desserts was quite enticing. Our server, Dawn, was attentive, cheerful, and perfect for the atmosphere. Since we were celebrating this night, it was good to have great food and excellent service as a cherry on our cake of the day.
(5)Michelle S.
Love this restaurant and have been coming here for years and really like the family that owns it. ?39? for your scallops? Come on... can buy them 1/2 the price and I KNOW you use frozen. Great atmosphere and hospitality ALWAYS.
(3)Jean H.
What a nice rustic place in the middle of nowhere. The food was delish! From the fish to the prime rib and lobster. Then came the decadent desserts. Yumm. Great place to go when you are ready to treat yourself to a nicer meal. Friendly attentive service. Thank you Matt and Sarah. You were both curteous and especially patient with the kids and our autistic adult son. We will definetly be back for another family get together soon .
(5)Mic S.
We walked in and it smelled like a mix of bo, smoke and aftershave. Nobody was there to great us, nobody to tell us how long the wait was. Tons of people waiting to be seated. Tons of empty tables. The food looked subpar. We left. Won't be back.
(1)John M.
This is a very good restaurant. It's out of the way location only adds to its charm. Very good steaks, prime rib and Friday fish fry. Good, friendly and attentive service. A great bar too. My favorite place in the Cedarburg area.
(4)Ali A.
I ordered the New York Strip and it was one of the best steaks I have ever had! The duck soup was perfect! And the service was really good! It won't be my last time there
(4)Kevin R.
I have been meaning to go here for a while, but a recent Groupon offer finally pushed me to try it out. The bottom line: it's so-so; nothing special, but nothing terrible, although it is pricey, especially given its location. I doubt we'll be headed back anytime soon, if at all, because it is out of the way for us and wasn't worth the drive. The decor is okay - think old general store on a country road crossed with a bar. The service was good - honestly, this would have been 2 stars without the service. Our server Dawn was very cordial, knowledgeable and attentive. For starters, we tried the prime rib chili and the baked french onion soup. For entrees, we tried the fried chicken and BBQ ribs, and our kids tried the pasta, pizza, and hot dog kids meals (3 different meals). The soup was average to above average; no problems there. The chili was very heavy handed with the tomato - the tomato was so acidic that it just overpowered everything else - not a fan. The chicken was simply not good. It was very over-cooked - not burnt, but very tough. It takes a lot to make dry fried chicken, but they succeeded there. We were also not a fan of the breading. The ribs were okay. My wife did not care for the sauce at all, but i thought it was acceptable. My gripe there was that the "BBQ" ribs were clearly boiled, and then finished on the grill or oven. Why, why, why do places insist on boiling their ribs?!! Yes, the bones slide right out, but it just kills the flavor. I am spoiled because I get ribs in Kansas City all the time, so maybe I am more sensitive to it, but dang what a waste of some good swine. The kids meals were average - you can't expect a whole lot there. Pasta and marinara, store bought hot dog, "pizza" was a pita with canned red sauce and mozzarella. Although, they do make some interesting homemade steak fries. We didn't try the desserts, but they looked good. I think that the server Dawn bakes a lot of them because i overheard her speaking to another customer about them. Prices are a bit high, especially on some of the seafood and steak entrees. Examples would be the Lobster Mac N' Cheese ($32), and their 24oz. T-bone ($35). My issue could be perception though - for instance, a T-bone by definition has a small tenderloin. If it was a Porterhouse (T-bone with a larger tenderloin) it would be less of an issue.
(3)Megan N.
I've been here quite a few times. Unfortunately the last few times have been either blaaaa or bad. Was here with another couple last weekend and we all had steaks. 3 of us had the tenderloin - 1 was cooked ok, the other two were well done. We sent them back and they came back out RARE. The waitress was kind of rude about it, but when you're spending $35 for a small steak I feel like it should be cooked properly. I understand things happen. But between the 4 of us we spent over $200, and 2 of us had to watch the other 2 eat while our potato went cold. They didn't offer anything off the bill, a drink while we waited or even a dessert. This was the last time, we won't be back.
(1)Chrissy R.
My family has been visiting the local restaurants looking for that go to place for a nice dinner and we found it tonight. Absolutely one of the best nights out. We had the cod fish fry and 2 kids meals. Homemade tater sauce that was the best, cream chicken and wild rice and the beverages were top notch. My husband even ordered a second plate of fish. Thank you to all the staff, we will be back.
(5)Tricia D.
Good food horrible service. Like watching a bad car crash with this staff. Took 37 minutes to get soup. Unreal.
(1)Janine S.
Nice atmosphere, good food. Not a five star since I personally prefer my food hot, not room temperature. But, the prime rib was one of best I have had. Scallops were tasty even though they became chewy after they microwaved them since they came out even colder than room temp. Overall, I would try them again...
(4)Barbara S.
We ordered Cabernet wine which they were out of and sub wine that was the next notch up, but it was some strange cheaper wine instead. Ordered queen prime rib and was not too good.as the plates were cold and tasted like beef jello. Waitress was very busy and not interested in our table. Only checked on us twice and never ask if we needed more wine or any desert. Would never go back to this hidden gem!
(1)Andrew D.
Seriously, how would you ever know this place existed if it weren't for word of mouth? It is in the middle of nowhere, but amazingly was relatively busy on a Thursday evening. It was my first time here and was recommended by some friends. Service was good, but atmosphere is a bit "run down". What do you expect in the middle of corn fields? What I care about most is the food and the prices associated with it. I ordered the 6 ounce Filet and 8 ounce Lobster Tail. I was a little hesitant about having Lobster in the middle of farm country, but thought better and was very happy with the results. The lobster was prepared perfectly and the candle drawn butter was exactly what I would expect at a more upscale establishment. The steak was tasty and I was impressed. Prices were a bit high, but I did order one of the most expensive things on the menu so who's fault? Mine... Plenty of options for $20-$40. One item I was not a big fan of and a little disappointed about: Bacon Wrapped Water Chestnuts. We make them at home and thought they would be a nice starter to the meal. Over salted, over cooked, and couldn't even finish all of them. From a man who loves these, that says something. Pass on those! Dinner salads are "weak" and I would recommend the soup over salads. All in all - good meal and neat obscure place to try out. We will be back...
(3)Paul P.
Had a great experience, salmon was taste'e. Our waitress was the best, request her her name was Dawn. The atmosphere is very rustic I'm this 180 year old building!
(5)Timothy L.
Great going out environment. The yelp $$$ suggests expensive and that's not quite true. You can get a good meal for under $20. It's definitely borderline. The food however is totally worth it. We ordered a few appetizers the Mozzarella sticks were wrapped in wonton wrappers and they are big and delicious. We had fried duck's strips and those are also good. Then i had a creamy duck soup which was so packed with flavor it could have been gravy. The main courses were excellent as well.
(4)Debby L.
What a great find! I was searching for a gluten-free friendly restaurant in West Bend since we were staying in town. This was a real find! It's a cozy place with a fantastic offering of food. There were alot of gluten free possibilities for me to eat. The blackened Salmon and the garlic mashed potatoes were outstanding. We would eat there again in a heartbeat!
(5)Jordan R.
Disclaimer: I only go here on fridays and order the fish fry and this review is based on that. Alot of people like to through out the term hidden gem when describing a great hard to find restaurant so using it here is almost a disservice to describe ozaukees best hidden gem. If you are visiting I highly recommend dining here. The experience starts on your drive out. This place is literally in the middle of nowhere bordering a few farms. The building itself resembles an old farmhouse but the inside is a good mix of antique furniture and 21st century cuisine. A great place for groups and adults. I believe they have a kids meal aswell. The building has two floors for seating. I prefer the second floor because its furthest from the front door. and less noisey. As for the food the fishfry is superb. Perfectly fried and very light. Price is good for what you are getting. So if your up for great food with atmosphere to back it up this is the place.
(5)Michael S.
Solid 4 stars on the food and 5 stars on the service. So 4.5? The prime rib was excellent. It was cooked a perfect medium rare and was very tender. The au jus was very robust in flavor enhancing each bite rather than just being there to make the meat more juicy. If you look at the pictures I took, one is darker than the other die to the blackened seasonings. They are a $2 add on but worth it as the depth and layer of flavor with the seasonings and the au jus were deepened appreciably. Mine was still a nice medium rare as you can see when cut open, just darker in appearance. The only contention we had was the french onion soup which my wife said was bland though beautiful in appearance, and the scallops. They were VERY lightly pan seared with hardly any carmelization, as if they had just kissed the pan they were cooked in. As such they were a nice med touch rare with a beautiful translucence that made them very tender. They were however quite cold, not even luke warm. Had I ordered sashimi I would have been happy bit as it was we mentioned it to the server who took them back. When they reappeared on the same plate they were quite rubbery as they had been subjected to the microwave to heat them. When asked how they were we were honest in our appraisal. Though he did not say so at the time our server took this into consideration at the end of the meal leaving us satisfied with his resolution. Overall a thoroughly enjoyable experience that we look forward to repeating soon!
(4)Caitlin P.
This is by far one of my favorite restaurants in the area. We have exceptional service every time we dine, and the food is always spot on. I've had just about everything on the menu, and the standouts are the filet mignon (with blue cheese) and the fish (fish frys, too!). They have specials every weeknight that are also spectacular. They don't take reservations, so try to arrive before prime dinner time. However, if you do need to wait, I have never been waiting over 20 minutes for a table. I would highly recommend this restaurant.
(5)Susan B.
Food was good, Shiela the waitress nice - but talked too fast. Amanda the bartender must have been having a bad night. Served me 3 day old wine which tasted quite sharp so I asked for fresh which she gave me. But when I sat at the table and couldn't see what she was pouring from...I got the old shit. YUK She even admitted she wasn't a wine drinker but thought it tasted fine...really? 2 with us asked for double vodka/cran and she skipped the double vodka but overpoured on the cran. Ordered 4 after dinner drinks, 2 martinis and 2 ice creams (which I know takes some time...used to bartend myself) BUT we got the martinis and 10 minutes later got the ice creams. Not right. I'm a polite customer, not unreasonable in my requests - don't be put off because I asked for something not unreasonable. Be pleasant if you don't mind.
(2)Melissa R.
I went there with my husband at 6:00 on a Friday night. We specifically went there for a fish fry. As we got close, we could see they were busy. I called from my cell phone and asked how long the wait was. They said 20 minutes. We parked the car and went in. We put our name in for a table for 2. The hostess told me it would be a 45 minute wait. Hmmm... in less than 3 minutes the wait time had doubled. We got some drinks and sat at the bar. An HOUR LATER, they finally brought us upstairs to the table. It took a little while for the waitress to get over to us to take our order. We told the waitress that we were ready to order because we had plenty of time to look over the menu. We both ordred fish sampler type platters with a variety of fish on it. I had the combo platter (cod, perch, and shrimp), and my husband had the fish sampler (haddock, perch and walleye).They were $18.00 each. We ordered our food at 7:30. It arrived at 8:00. It was not good. The perch seemed like it had been sitting under a heat lamp. It was greasy and boney... with very little flavor. Hard to chew... very rubbery. My husband had the tempura walleye that was burned to a crisp. He couldn't even cut into it!! It was disgusting. How our server could not see that is beyond me... We agreed we should have both just ordered the all you can eat cod because that was the only thing really worth eating. We had 2 fish frys, 1 drink ($8.00) and soda. Our bill was $46.00. This place is pretty expensive... the cheapest thing on the menu (entree') started at $17.00. We are in no hurry to go back there any time soon.
(2)Dan E.
My parents took my girlfriend and I here on a Saturday night. The downstairs kind of looks like an old cowboy saloon. There is a bigger dining room upstairs. The menu is casual fine dining, most entrees are $20-$40. They have a fish fry on friday that is pretty popular also. I had the prime rib and it was pretty darn good. Nice flavor, good amount of fat, not too tough and cooked to a nice meduim rare, as requested. I had the cream of duck soup which was also great. This place is far away from my house, but it was good enough that I want to go back.
(4)Fred E.
Food was ok. Got a combo, tilapia was fine. Filet was aweful. Duck soup, ok. The really amazing thing here is the price. Most expensive menu I have seen in a long long time. Food and service don't even come close to the price. Look at the menu on-line, folks. Now imagine paying up to $45 for an entre and feeling like you ate at a rustic Denny's (almost). You'd think a place with these prices and hype would be phenomenal. In our party of 8, no one said anything about the food the whole time. Stunned silence. We had a nice time because of the occasion. The best I can say is that nothing was horrible! If the prices were even CLOSE to reasonable, I'd give more stars. Most menu items are $10 too high, some $20!!!. If the food and service only matter a little, and you want to be a "big spender", this is your place.
(1)Kristin M.
I was visiting family from Texas and had to get my Friday night fish fry! We were going to go to Coach House (sp?) in West Bend but my cousin recommended this place - a little more expensive but better quality food. It is definitly out in the middle of no where but, being from Houston, I enjoyed the drive through the countryside. The place appears to be in an old farmhouse and has seating upstairs and down. On a Friday, we go there around 5:30, right before the crowd. By the time we left the place was packed with a wait list. They had all you can eat Cod but I got the Haddock. It was all very good....I had potato pancakes (a favorite of mine) and cole slaw. Our waitress, Annette, did a great job all around (and is a Terri Hatcher look alike!) I would love to got back to this place next time I am in town!
(5)Gail B.
We've only ever eaten the Friday Fish Fry here, but we like it so well, we rarely go anywhere else for fish now, even though it is about 1 hour 20 minutes away. Great soups for starters, great fish, great cole slaw, great potato pancakes, great desserts.
(5)Gabrielle P.
Good food. Crazy building. Loco owner. Bitchy-ass waitresses!
(3)Beck W.
Out in the middle of nowhere, never imagined a restaurant of this caliber. Great food and atmosphere.
(4)